As some of you will have noticed there have been several complaints about not receiving emails when registering for the forum or performing password resets. Initially this problem was difficult to trace as I knew that some people (myself included) were receiving emails; so it was easy to blame overzealous spam filters and error on the part of the end user for the problem.

After receiving expert advice from some colleagues (cheers Mark and Ian) I came to realise that the RDNS was not configured correctly for our server and was able to remedy this.

A problem still persists with anyone who has an AOL email address in that you may not receive emails or they may be delayed. This is not something I can do anything about see this post:

http://community.discountasp.net/threads/undelivered-mail-returned-when-sending-to-aol-users.21193/

So if you have an AOL email address (or even if you don’t) and you still have problems just get in touch and I’ll help you out.